This FAQ provides information about how to use Opscan services and provides some explanations for the scoring and statistical results. The Opscan staff can answer some additional questions not addressed by this FAQ.
We use the regular meaning of the terms such as test, version, score, and answer key. However, to avoid misunderstanding in other areas, we do use some special terminology as follows.
The Opscan Evaluation office offers a variety of test scoring and analysis services to the Illinois State University community. Opscan is within the Center for Teaching, Learning & Technology. We provide the data and statistics that give you (1) the scores of the students taking the tests and (2) a basis for assessing the reliability and validity of your tests. If you need direction on how to improve the quality of future tests, please talk to other CAT staff.
The Opscan Evaluation office is located in the Instructional Technology & Development Center, 301 S. Main, Room 102. We are open from 8:00 AM to 4:30 PM, Monday through Friday, with extended hours during Finals week of the Fall and Spring semesters.
Opscan scores standardized answer tests and generates results based on the information given on the job request form. Scanning jobs are run on a first come, first served basis. Most jobs can be scanned in 15-20 minutes. In some instances, jobs can take anywhere from two hours to overnight.
Please keep in mind that during peak processing times (i.e., midterms and finals), two hours is the average turn-around time. All instructional jobs are run first, followed by institutional evaluations. Additional jobs (research and off-campus surveys) will be completed as time allows, but usually will not take more than two weeks. During the last two weeks of a semester and for two weeks following the end of a semester, we will only run tests and course/instructor evaluations.
Most of the instruction-related services we provide to faculty and staff are free. Scanning forms and services for some grant projects and off-campus jobs are subject to a fee. Please see Opscan staff for more detailed information.
Our goal is to maintain 100% accuracy in scoring and we depend on users to inform us of any irregularities that we may miss. We welcome your feedback. If you have any questions about our services or the results of your scanning job, please call 438-2139 or stop by our office. We would also like to know if there are any areas that have not been adequately covered on the web site.
